Inside Sales Coordinator (Shared Services Centre) - Start Immediately

PURPOSE:

• Supports the Inside Sales process in order to prepare and ensure accurate commercial handling of customer request

RESPONSIBILITIES:

• Prepares quotation based on our inhouse system for Inside Sales team.
• In case of uncertainties, ensures to align with the Inside Sales Team Lead
• Ensures that all object information is correct and complete in ERP system
• Complete the left fields on the ticket in our ticketing system
• Attaches quotation as a PDF in an internal note and assigns the ticket to the service inbox

REQUIREMENTS:

• Diploma in Business Administration/Electronics Engineering or other engineering discipline
• Min 2 years relevant customer service experience preferably in 24/7 technical support environment in the marine industry
• Good customer service and organizing skill
• Good oral and written communication skills in English
• Must be able to work in fast paced environment.
• Meticulous and proficient in cost calculation
• A self-starter and resourceful team player yet able to work independently,
• Able to work with people at all levels
• Able to perform shift work on weekday (allowances will be paid)
• Able to work on weekend and public holiday on a rotating basis (allowances will be paid)

Interested applicants please submit with your updated resume, stating your current salary, expected salary, reason for leaving present/last job and date available. Only short-listed candidates will be notified.