Inside Sales Operations Specialist

The Inside Sales Operations Specialist supports the sales team by managing sales processes, optimizing workflows, and ensuring seamless execution of orders. This role involves working closely with sales representatives, customers, and internal teams to drive efficiency, accuracy, and revenue growth.

Key Responsibilities:

• Support the inside sales team with order processing, pricing approvals, and deal execution.
• Manage CRM systems(D365), ensuring data accuracy and reporting insights for sales performance.
• Coordinate with finance, supply chain, and customer service teams to resolve order-related issues.
• Streamline sales workflows and identify areas for process improvement.
• Assist in sales forecasting, pipeline management, and quota tracking.
• Act as a liaison between inside sales and other business functions to enhance operational efficiency.

Requirements for the Role:

• Bachelor’s degree in business, Sales, BI or a related field preferred.
• 2+ years of experience in sales operations, inside sales, or a similar role.
• Strong proficiency in CRM systems (D365 preferred) Microsoft Excel, Power BI, Qlik.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to work collaboratively in a fast-paced sales environment.

The Package:

• Attractive Salary (RM3,500)
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.
• Working Location: Uptown Damansara.