IT Executive - Collaborative Environment

Working Location: Hovid Chemor 

Responsibilities:
• Provide end-user support for hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems faced by employees.
• Assist in network administration, including configuring routers, switches, and firewalls.
• Manage user accounts, permissions, and access control.
• Install, configure, and maintain workstations, printers, and other IT equipment.
• Collaborate with other IT team members to ensure smooth IT operations.
• Maintain inventory of hardware and software assets.
• Conduct regular system backups and ensure data integrity.
• Assist in IT security measures, including monitoring for threats and implementing security protocols.
• Document IT processes, procedures, and troubleshooting steps. 

Qualifications:
• Diploma or degree in IT, Computer Science, or related field.
• Experience in providing end-user support and troubleshooting.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, etc.).
• Proficiency in Windows operating systems (Windows 10/11, Windows Server).
• Knowledge of user management (Active Directory, user accounts, group policies).
• Good understanding of hardware components (CPU, RAM, hard drives, etc.).
• Excellent communication skills and ability to work well with colleagues.
• Strong problem-solving skills and a customer-oriented mindset. Additional 

Information:
• This position requires on-site visits to manufacturing facilities.
• After-hours support may be necessary during critical incidents. 

Note: Only shortlisted candidates will be notified.