IT Support Engineer

Help Desk & IT Support (Information & Communication Technology)

This position provides IT hardware support assistance to the office and store operations staffs/users.

Roles and Responsibilities

• Maintains effective communication with the office users and the retail operation team
• Works with respective internal technologies teams and functions to deliver support and services to the retail operations staff.
• Manages and works with vendors, outsourcers and contractors to provide services of (but not limited to):
• Project request
• Provides on-site support services covering local business operation including office and store's users.
• Provide IT hardware deployment services.
• Other related duties as assigned.

Skills, Knowledge and Experience

• Sound knowledge and experience in IT support services
• Excellent analytical and problem-solving skills
• Knowledge in supporting Windows OS, basic networking and POS system is a plus
• Able to work independently with minimum supervision.
• Good communication skill in both spoken and written English
• Able to communicate in Mandarin and Cantonese is a plus. Engineer requires to be in contact with the customer located in China and Hong Kong.

Qualifications

• Diploma or Degree in IT related fields
• Minimum of 2-years' experience in IT hardware/software support
• Full time job
• EPF/SOCSO/EIS

Company information

Registration No.

1151624-P

Your application will include the following questions:

How would you rate your English language skills?

What's your expected monthly basic salary?

How many years' experience do you have as an Information Technology Support Engineer?

Which of the following languages are you fluent in?

How much notice are you required to give your current employer?

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