IT SUPPORT ENGINEER/IT ADMIN (REF:TL)

Help Desk & IT Support (Information & Communication Technology)

The company is based in Singapore and recently expanding their presence in Malaysia, they provide a range of business services including Automotive leasing and financing, fleet management service, integrated mobility solutions, etc.

Job Description:-

• Delivering daily technical assistance at level 1 and level 2 to end-users within the business.
• Deliver prompt IT support to users and affiliated subsidiaries in China.
• Deploying and configuring end-user devices.
• Offering assistance with Windows, Android, iOS, and Microsoft Office products.
• Handling software setup, installation, upgrades, patches, and maintenance.
• Monitoring system performance and ensuring compliance with specifications.
• Resolving issues and addressing outages promptly.
• Collaborating with vendors and service providers.

Requirements:-

• Possession of a degree or diploma in an IT-related field.
• Proficiency in both written and spoken English and Mandarin is essential for effective communication with colleagues in China.
• Demonstrated 2-3 years of experience in IT Helpdesk and providing technical support for end-user devices, including troubleshooting computer applications and operating systems.
• Previous experience in coordinating with vendors, suppliers, and service providers.
• Proficiency with Windows 10 is required, with familiarity with the Chinese Simplified version being advantageous.
• Knowledge and experience in server management, including setup, maintenance, backup, and PowerShell, are preferred.
• Familiarity with virtualization technologies such as VMware Horizon VDI, vSphere, VCS, and UAG is advantageous.
• Experience with Microsoft Azure, Microsoft 365, and Microsoft Intune is a plus.
• Candidates with experience in System Administration, network administration, or related fields are highly desirable.

Additional Information:-

If you're interested in this position, click 'APPLY NOW'.

Thank you for your application. For those are shortlisted will be contacted. Stay tuned!

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a support engineer?

How much notice are you required to give your current employer?

Pasona Group, the 2nd largest employment firm over in Japan, was first established in Tokyo in 1976. It has expanded into overseas with 59 branch offices in 15 countries including Canada, America, China, Korea, Taiwan, Hong Kong, Thailand, Vietnam, Singapore, Indonesia, India & Malaysia.

Pasona HR Malaysia Sdn Bhd, was established in Malaysia in May 2014 to meet the global Human Resources needs of Japanese companies. Since its establishment, under the corporate universal philosophy of "To solve the problem of society", Pasona Group has made the variety of employment infrastructure construction. Today, as the internationalization progresses bloom, the number of Japanese companies operating in Malaysia has been increasing remarkably.

Our company moves forward to adopt all the needs of everyone in the company so that services that have been cultivated in Japan, can be also provided in Malaysia. We feel glad to provide HR consulting service to Japanese companies in Malaysia & we hope to contribute to the development of your business in Malaysia.

Pasona Group, the 2nd largest employment firm over in Japan, was first established in Tokyo in 1976. It has expanded into overseas with 59 branch offices in 15 countries including Canada, America, China, Korea, Taiwan, Hong Kong, Thailand, Vietnam, Singapore, Indonesia, India & Malaysia.

Pasona HR Malaysia Sdn Bhd, was established in Malaysia in May 2014 to meet the global Human Resources needs of Japanese companies. Since its establishment, under the corporate universal philosophy of "To solve the problem of society", Pasona Group has made the variety of employment infrastructure construction. Today, as the internationalization progresses bloom, the number of Japanese companies operating in Malaysia has been increasing remarkably.

Our company moves forward to adopt all the needs of everyone in the company so that services that have been cultivated in Japan, can be also provided in Malaysia. We feel glad to provide HR consulting service to Japanese companies in Malaysia & we hope to contribute to the development of your business in Malaysia.

Don’t provide your bank or credit card details when applying for jobs.

What can I earn as an IT Support Engineer