IT Support Executive

Help Desk & IT Support (Information & Communication Technology)

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Design, develop, test scenarios and test cases and deploy the application
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, back-up procedures, network and PC 

Requirements:

• Diploma or Degree in Information Technology or equivalent
• At least 3 to 4 years of experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix) remote desktop, router, Fortinet firewall
• Strong communication, interpersonal and customer relationship building skills.
• Motivated in problem solving
• Able to work as a team and independently
• 5 days work week
• Yearly Variable Bonuses
• Medical and insurance coverage
• On-the-job training provided
• Long service award
• Employee Vacation Benefit

Company information

Registration No.

199306884N

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as an Information Technology Support Executive?

Do you have customer service experience?

Which of the following accounting software are you experienced with?

How much notice are you required to give your current employer?

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