IT Support Specialist

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IT Support Specialist

Our people are  ambitious and humble , believing in what they do and convinced that our purpose is  shaping a world of trust . With  responsibility  and  openness , they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark  in shaping society .

> We believe that  leaving a mark  is a true challenge and opportunity for every one of us.

> We believe that  leaving a mark  is a sign of trust and impact.

> We believe that  leaving a mark  is a bond with the future.

> We believe that  leaving a mark  is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust .

Role

Administrate, maintain, and develop the information systems in order to achieve highest system availability and to provide support for users in an efficient manner to optimize the business process.

Tasks – Activities – Responsibilities

• Install, maintain, and manage all kinds of hardware (Servers, PCs, Printers, network cable, IT equipment such as router, switch, firewall…) to have normal operation of LAN and WAN in place.
• Provide support for in-house application system and software upgrades that includes installation, configuration and troubleshooting of application system problems.
• Ensure compliance of the IT systems with corporate policy/guidelines
• Co-ordinate to install and maintain the telephone system at offices.
• Assist IT Manager/Supervisor in all relevant jobs to provide a system in line with the Company business requirements.
• Attend to other Company activities that is arranged by IT Manager/Supervisor
• Attend the training courses as required.
• Coordinate with vendors / suppliers/internal support teams to solve problems

Technical and professional skills

• Good interpersonal skills
• Good knowledge of LAN/WAN technology
• Microsoft applications such as Windows 10, O365, Office 2021

Candidate Profile

• Bachelor’s degree in Information Technology and/or Computer Science
• At least 3 years of experience in an IT environment. Thorough technical experience and knowledge on network and hardware technology.

Internal Profile

• Understanding company’s business activity
• Understanding company’s organization chart.
• Well understanding company’s policies such as admin, staff handbook and financial policies.
• Grow up in term of professional knowledge/experience in line with the Company’s business growth.
• To be responsible for higher position when appropriate.

Professional behaviors

• Good communication, dynamic

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

 
#ShapingaWorldofTrust #leaveyourmark