IT Test Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

🌟 Hiring: IT Test Manager  – Malaysia (Client Location) | New Era Technology 🌟

Client Location: Kuala Lumpur
Company: New Era Technology – www.neweratech.com
Work Type: Full-Time, Contract (12 Months- Extendable)

🚀 About the Role:

New Era Technology is looking for experienced IT Test Manager to be deployed at our prestigious client in Malaysia at their Kuala Lumpur office.

The IT Test Manager will oversee and coordinate continuous testing efforts that support ongoing system enhancements, mini projects, and version upgrades for investment upstream systems and other key applications requiring investment upstream systems involvement.
This role is essential to ensure that enhancements and system changes are properly validated, business continuity is maintained, and the applications remain reliable, functional, and aligned with evolving business needs.

Essential Duties and Responsibilities
The Consultant’s essential duties and responsibilities shall include, but are not limited to, the following:

Lead in Testing Strategy and Planning

• Plan, manage, administer, supervise, coordinate, and monitor testing activities related to the upstream investment systems and other relevant testing activities requiring upstream system involvement, ensuring all system functionalities work as expected.


• Develop test strategies and activities; write, design, and execute test plans, including the creation of test plan, test cases, scenarios, and detailed test scripts for various testing types (e.g., functional testing, regression testing, performance and stress testing, scalability testing, system integration testing, and user acceptance testing).


• Define all testing activities in collaboration with the Customer’s vendor, project manager, investment shared services team, system administration team, key internal users, and business user managers.


• Recommend and control the testing scope, ensuring test scripts are well-defined, executable, and completed within the project timeframe.


• Coordinate and prepare (where required) test data, whilst ensure test scripts and test data are prepared and uploaded into the test tracker platform (automation tools).

Lead in Testing Execution

• Manage, coordinate, and supervise upstream investment systems and other relevant testing activities requiring upstream system involvement to meet the testing requirements criteria from business user across all planned testing types.


• Ensure that testing execution confirms application functionality aligns with business requirements and specifications.


• Track, report, monitor and follow up defects and bugs; compile and maintain testing artifacts, results and statistics.


• Oversee the overall progress of testing activities, ensuring they are executed within the agreed timeline, scope, and budget.

Collaboration and Stakeholder Management

• Work closely with the Customer’s business user manager, vendors, and project key stakeholders to:


• Understand project scope and business requirements to develop relevant test cases.
  Review and validate test scenarios.


• Confirm readiness of testing environments.


• Investigate and resolve testing issues.
  Escalate issues promptly during the testing phase.


• Apply testing policies in alignment with the defined testing framework.


• Ensure project timelines and quality standards are met


• Conduct and/or where applicable to facilitate a walkthrough session to discuss on testing scope, testing progress and provide feedback to relevant teams.

Reporting and Documentation

• Prepare and maintain documentation, including but not limited to:


• Compilation of variance and defect reports.


• Detailed and summary reports on test statistics and results.


• Test scope, test scripts and sign-off documentation for all testing types based on relevant template


• Updated “To-Be” process documentation for screens and processes tested.


• Coordinate the compilation and review of test variance reports and monitor the progress of fixes.

Issues Resolution and Progress Monitoring

• Track and follow up on issues, variances, and bugs raised during testing to ensure timely resolution.


• Collaborate with the Customer’s business analysts, testers, and developers to investigate and resolve testing-related issues.


• Monitor the status of fixes and updates and communicate progress to stakeholders.


• Testing Quality Management


• Ensure that all testing activities and deliverables meet the Customer’s departmental and project timelines.


• Uphold and ensure compliance with overall quality assurance standards.

QUALIFICATIONS
1. Education & Experience
• Bachelor's degree in computer science or related field.
• Minimum 7 years of experience in:
• Developing test strategies, test plans, and test cases.
• Preparing and loading test data and creating comprehensive test scenarios.
• Minimum 3 years of experience in designing and implementing test processes to ensure technical and business expectation for SIT and UAT are met.
• Proven experience working with JIRA and manual testing approach
2. Technical & Domain Knowledge
• Solid understanding of testing methodologies, tools, and processes.
• Knowledge and exposure to managing testing activities related to investment systems is an added advantage.
• Certification in testing (e.g., Certified Tester Foundation Level (CTFL)) is an added advantage.
3. Tools & Technical Skills
• Proficient in using testing and defect tracking tools, including JIRA.
• Familiarity with test data management and test automation tools (if applicable).
4. Soft Skills & Attributes
• Excellent oral and written communication skills.
• Strong analytical thinking and problem-solving skills.
• Ability to work effectively under high pressure and in a fast-paced environment.
• Capable of managing conflicts between groups with competing priorities.
• Highly adaptable, proactive, and committed to meeting tight deadlines.
5. Documentation & Communication
Skilled in documenting test strategies, test cases, test reports, sign off documentation and related deliverables. Able to translate business and technical output expectation into practical test scenario

👤 Preferred Candidate:

• Nationality: Malaysians preferred. Open for all nationalities who are currently in Malaysia


• Availability: Immediate joiners or candidates who can join at short notice.

📧 How to Apply:
Send your updated resume to [email protected] with the subject line:
“IT Test Manager – Malaysia”

🔗 About Us:
New Era Technology (www.neweratech.com) is a global IT services provider with a footprint in 80+ countries, delivering cutting-edge digital transformation, consulting, and staffing services across industries

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/