Bilangan Pemohon
:000+
Japanese Speaking Technical helpdesk service (L1) Job Description Summary
The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The MS Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests
Key Roles and Responsibilities
Required Experience
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