Job Opportunities: AUTOMATION & DIGITALIZATION OPS SPECIALIST

Job Description

Responsibilities

• Product Strategy & Roadmap: Define product vision, create user stories, and maintain a prioritized product backlog based on customer needs and business KPIs.


• Tactical Execution (Project Management):Develop detailed project plans, define milestones, and manage cross-functional R&D, engineering, and manufacturing teams.


• Market & User Research: Conduct competitive analysis and gather user feedback to validate product concepts and enhance existing products.


• Cross-Functional Leadership: Serve as the primary bridge between engineering, design, marketing, and sales, translating strategic goals into technical requirements.


• Risk Mitigation & Quality Control: Proactively identify bottlenecks and risks to project schedules, managing scope creep effectively.


• Launch Management: Oversee the full product introduction (NPI) process to ensure timely market entry.

Requirements

• Minimum Degree holder with 8 years of experience in retail operations, preferably within the telecommunications industry.


• Proven track record of successfully implementing automation solutions in a retail environment.


• Strong understanding of retail technology trends and emerging automation solutions (e.g. AI, chatbots, self-service kiosks).


• Experience working within fields of retail and/or planning.


• Any experience in change/transformation or cross divisional collaboration is a bonus.


• Familiarity with agile project management methodologies.