Job Opportunities: Product Specialist (Digital Safety & Security)

Job Description

Responsibilities

• P&L Ownership : Own the profitability of Digital Safety and Protection services by tracking performance metrics, managing budgets, and achieving financial targets


• Customer Engagement : Promote activation and consistent usage of safety products, ensuring seamless integration into customers’ lives


• Issue Resolution : Oversee customer escalations, improving resolution times and reducing complaint volumes


• Service Innovation : Identify emerging threats and introduce cutting-edge offerings to maintain a robust portfolio of safety services


• Strategic Partnership : Build and sustain relationships with security solution providers to deliver premium services


• Market Execution : Execute impactful GTM campaigns, leveraging partnerships and promotions to drive adoption

Requirements

• Bachelor’s degree in marketing, business, engineering, technology or a related field;


• Minimum 3-5 years of progressive experience in product management, business, marketing or partnership roles


• Proven track record to generate revenue through partnerships


• Experience in business roles with high pressure and revenue KPIs


• Strong background collaborating with external partnes, technology, finance and marketing team