C

Job Opportunities: Senior Device Lifecycle Specialist

icon building Syarikat : Celcomdigi
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Mohon Sekarang
icon loader Mohon Sekarang

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Penerangan Pekerjaan - Job Opportunities: Senior Device Lifecycle Specialist


Job Description

Manage the end-to-end profitability and operations of value-added services for every stage of a device’s journey, from acquisition of device, device protection, trade-in, and beyond, ensuring exceptional customer experiences and sustainable growth.

Responsibilities


  • P&L Ownership: Take full accountability for the profitability of Device Lifecycle Services, tracking performance metrics, managing budgets, and achieving financial targets.

  • Product and Service Development: Expand and innovate services across the device lifecycle, including device protection and trade-in programs, ensuring they address evolving market trend and customer needs.

  • Partnership Management: Collaborate with industry partners and vendors to deliver a competitive suite of device services while ensuring high-quality standards.

  • Customer Journey Optimization: Design and implement seamless experiences, from onboarding to upgrades or trade-ins, focusing on customer experience and business goals.

  • Customer Issue Management: Establish efficient processes for resolving customer issues related to device lifecycle services, minimizing escalations and improving satisfaction.

  • Market Insight and Innovation: Analyze market trends and competitor offerings to enhance current services and introduce differentiated solutions.

  • Stakeholder Collaboration: Work with cross-functional teams (marketing, technology, and sales) to support product launches and promotional efforts.

Requirements



  • 5–10 years of relevant experience in devices, device protection, or mobile-related products



  • Proven ability to operate effectively in a fast-paced, dynamic environment with minimal supervision

  • Strong capabilities in project management, partner/vendor management, and data analysis.

  • Hands-on experience working with complex IT stacks, with solid technical understanding and the ability to engage meaningfully with technical teams

  • Strong negotiation skills to influence partners and nurture relationships for mutual benefits

  • Ability to multitask within a tight deadline

  • Excellent written and spoken communication and presentation skills

  • A degree in Marketing and business studies is preferred


 


Original job Job Opportunities: Senior Device Lifecycle Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Mohon Sekarang
Share Job
Share Job

Auto-Apply to Senior Device Lifecycle Specialist Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Senior Device Lifecycle Specialist Jobs in Malaysia

GrabJobs ialah portal pekerjaan no1 di Malaysia, menghubungkan anda dengan beribu-ribu pekerjaan dengan pantas! Cari kerja terbaik di Malaysia, mohon dalam 1 klik dan dapatkan pekerjaan hari ini!

Aplikasi Mudah Alih

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.