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Job Opportunities: Senior Direct Operator Billing Specialist

icon building Syarikat : Celcomdigi
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

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Mohon Sekarang
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Penerangan Pekerjaan - Job Opportunities: Senior Direct Operator Billing Specialist


Job Description

At CelcomDigi, we are shaping Malaysia’s leading telco-tech ecosystem, transforming how customers discover and experience entertainment, content, and digital solutions. Be part of a team that delivers seamless, intelligent experiences to millions nationwide.


As a DOB Senior Specialist – Merchant Onboarding & Marketplace Growth, you will lead partnership growth and marketplace expansion—bringing high-value services and effortless digital experiences to our customers.












You are: (personality/competencies, etc.)




  • The Portfolio Builder, passionate about identifying and securing high-potential digital partners to enrich the CD DOB marketplace.

  • A Digital Native who understands how to optimize in-app storefronts to drive one-click purchase journeys.

  • A Relationship Manager focused on partner/merchant success and long-term DOB ecosystem health.

  • Agile and Scrappy, capable of accelerating onboarding processes to bring new services to market faster than competitors.


 



 

Responsibilities


  • Partner/Merchant Onboarding: Lead the end-to-end onboarding journey for new digital merchants, ensuring high velocity from contract signing to go-live.

  • Scout and secure anchor partners and long-tail merchants (gaming, productivity, lifestyle) to diversify the billing portfolio for partner growth

  • Own the digital marketplace UI/UX within the app/web, ensuring purchase options are prominent, frictionless, and jargon-free.

  • Partner Success: Act as the primary interface for aggregators and merchants, ensuring their integration and performance meet CD's quality standards.

  • Growth Campaigns: Coordinate tactical offers and campaigns to boost transaction volume across the DOB marketplace.

Requirements


  • Bachelor’s Degree in Marketing, Business, Communications, or a related discipline.

  • 6-8 years of experience in marketplace management, digital partnerships, or merchant onboarding.

  • Proven track record of managing third-party aggregators (e.g., Boku, Forest, TLX).

  • Strong coordination skills with the ability to manage multiple stakeholders and campaign timelines simultaneously.

  • A "Founder" mindset—comfortable building a portfolio with minimal resources and high accountability.


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