Job Scheduler

Key Responsibilities

• Monitor, manage, and support daily batch schedules using Control-M.
• Perform job scheduling, modifications, job submissions, and reruns as required.
• Troubleshoot and resolve schedule failures, delays, or performance issues across Windows, Unix, AS400, and Mainframe systems.
• Work closely with application, infrastructure, and support teams to ensure timely batch execution.
• Create, update, and maintain job documentation, SOPs, and runbooks.
• Analyze recurring issues and implement preventive measures for stability and efficiency.
• Participate in incident, change, and problem management processes using Remedy or similar ITSM tools.
• Ensure 24/7 batch cycle stability by supporting on-call rotations or shift operations.
• Provide reports on job failures, SLA adherence, and batch performance metrics.
• Contribute to process improvements and automation initiatives within batch operations.

Required Skills & Experience

• 3-5 years of experience in enterprise job scheduling or batch operations.
• Strong hands-on experience with Control-M Operations (Monitoring, job changes, hold/release, reruns, etc.).
• Good knowledge of Windows and Unix operating systems—basic commands, file handling, log analysis.
• Exposure to AS400 and Mainframe (JCL, batch jobs) environments.
• Experience working with Remedy or other IT Service Management (ITSM) tools.
• Understanding of incident, problem, and change management processes.
• Strong analytical and troubleshooting skills.
• Ability to work in 24x7 or rotational shift environments.

Preferred Qualifications

• Control-M Administrator or Advanced Scheduling experience.
• Basic scripting knowledge (Shell, PowerShell, or similar).
• Experience in automation tools or workflow optimization.
• ITIL Foundation certification.