Junior Sales Executive (Mandarin Speaker) - Growth-Minded Organization

About TS Cloud

We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.
We’re looking for a Sales Executive (also known as an account executive, sales representative, or sales assistant) whose main role is to be responsible for retaining existing customers in the Asia Pacific Region (Malaysia, Singapore, Taiwan, and Hong Kong) and assist the new business deals in Malaysia and Singapore. 

Fresh graduates are encouraged to apply for this job role as complete training will be provided.

PS: This is a non-commission-based role.

Job Responsibilities

1. Assist new business deals by understanding the requirements and providing them with detailed information about the product and services.
2. Conduct product demonstrations for potential customers as needed.
3. Prepare quotations and invoices for potential customers to purchase the product and services. 
4. Act as the point of contact for existing customers and assist with renewal and technical support.
5. Assist with/conduct online talks/webinars regarding our products and services as needed.
6. Keep developing in-depth knowledge of the technical aspects and other features of the processes and ensuring the quality of service.
7. Assist with any ad-hoc tasks assigned from time to time.
8. Contribute to the company’s growth by assisting the team rationally.
    

Basic Requirements

1. Familiar with computer programs: Eg, Gmail, Word, Excel, etc.
2. Language Proficiency: Prefer Mandarin and English Speaker, Cantonese Proficiency is a Plus (The role requires to interact with Mandarin-speaking customers)
3. education Qualification: Diploma/Degree Graduates in any field.
4. Basic Knowledge of Cloud Technology.

Required Personality Traits

1. Have a sense of responsibility and can effectively complete assigned tasks.
2. Work meticulously and carefully.
3. When encountering problems, utilize Google to search, find, understand, and try to find solutions independently.
4. Curious by nature, a fast Learner, and willing to learn.
5. Honest, courageous, and outspoken.
6. Friendly and Flexible.
7. Possess excellent communication and comprehension skills.
8. Have basic phone call and email response skills and etiquette.

Why Join Us?

1. Opportunity to sharpen skills in the rapidly growing cloud technology industry.
2. Enjoy an international work environment, collaborating with colleagues from Taiwan and Hong Kong.
3. Improve your communication skills.

Benefits

1. Start with 12 days of Annual Leave for the first 2 years.
2. Annual Bonus.
3. Quarterly Salary Increment Opportunity.
4. RM500 Quarterly Food Allowances.
5. RM3,500 Annual Medical Allowances.
6. RM200 Attendance Allowances.
7. Overseas Company Trip Opportunities.
8. Others: https://tscloud.com.my/recruit/welfare 

Recruitment Process

1. Submit the form: https://forms.gle/fyMwCTP9i2pKmhTs8 
2. Online Interview.
3. Face to Face Interview. 

關於TS Cloud

TS Cloud是一家SaaS (軟體即服務) 供應商，致力於協助企業透過雲端解決方案實現數位轉型。 我們是馬來西亞檳城唯一的 Google菁英合作夥伴，幫助企業轉變為以 Google (Google Workspace) 為核心來解決問題的辦公模式。

我們正在尋找一名業務執行人員（也稱為客戶專員、銷售代表或銷售助理），其主要職責是負責維繫與亞太地區 (馬來西亞、新加坡、台灣和香港) 現有客戶的關係並協助馬來西亞和新加坡的新業務銷售。

我們歡迎應屆畢業生申請此職位，我們將提供完整的培訓。

PS：此職務薪資結構無佣金制度

職務內容

1. 釐清新顧客需求，並依此向他們介紹產品和服務資訊。
2. 為潛在客戶進行產品功能演示。
3. 銷售流程相關作業，例如為客戶提供報價單和發票。
4. 作為既有客戶聯繫窗口，協助續約及技術支援。
5. 協助/舉辦有關我們產品和服務的線上講座/網路研討會。
6. 持續學習、吸收產品、服務的技術面和功能面相關知識，並確保服務品質。
7. 協助主管交辦任務或臨時任務。
8. 透過合理協助團隊，為公司的成長做出貢獻。

基本要求

1. 熟悉電腦基本使用操作，例如Gmail, Word, Excel等
2. 須具備中英文口說能力，有粵語能力加分
3. 具備Diploma/Degree學歷（不限領域）
4. 具備基礎雲端科技知識／認知

人格特質

1. 具備責任感，可以好好完成被委託的事項
2. 做事謹慎細心
3. 遇到問題會先善用Google或試著自己想解決辦法，不會習慣性伸手牌
4. 有好奇心，學習速度快，並樂於學習
5. 誠實、勇敢、直言不諱
6. 友善且擁有彈性開闊的心態
7. 擁有優秀的溝通和理解能力
8. 具備基本的電話和電子郵件回覆技巧和禮儀

為什麼你該加入我們?

1. 擁有在快速發展的雲端技術產業中磨練成長的機會。
2. 享有國際化的工作環境，能與台灣和香港的同事共事。
3. 有效提升你的溝通技巧。

福利

1. 入職前2年年假即為12天。
2. 年度獎金。
3. 季度加薪機會。
4. 每季 RM500 食物津貼。
5. 每年 RM3,500 醫療津貼。
6. RM200 出差津貼。
7. 海外員工旅遊機會。
8. 更多福利請參考：https://tscloud.com.my/recruit/welfare

招募流程

1. 招募問卷填答
2. 視訊訪談
3. 實體面談