Key Account Manager

Job Purpose:

To support the
management and growth of the Key Account business in Malaysia by implementing
Strategic Customer Planning and fostering strong trade relationships to achieve
the company’s objectives.

Responsibilities:

• Apply a “Strategic Key
  Account Management” approach in managing customer relationships.
  
• Negotiate national
  contracts aligned with both the company’s commercial policies and client
  objectives.
  
• Oversee the
  implementation of agreements and monitor related investments.
  
• Maintain strong
  relationships with key decision-makers within customer organizations.
  
• Manage the Profit and
  Loss (P&L) for assigned accounts.
  
• Develop and nurture
  relationships with buyers.
  
• Coordinate the
  execution of agreements and promotional activities with the sales team.
  
• Develop tailored
  business plans for each assigned key customer.
  
• Create monthly
  promotion plans and review customer performance on a monthly and yearly
  basis, including cumulative sales, market and category trends, promotion
  design, measurement tools, and evaluation of promotional effectiveness.
  
• Possess a deep
  understanding of key account retail sales strategies and operational
  frameworks to formulate account strategies, set goals and budget
  constraints, and identify opportunities for business collaboration.
  

Requirements

• Bachelor’s Degree in
  Business, Marketing, or a related field.
  
• At least 5 years of
  relevant experience, including a minimum of 3 years in Key Account
  Management.
  
• Proficient in both
  verbal and written communication in English.
  
• Experience in the FMCG
  industry is an added advantage.