We are hiring a focused KEY ACCOUNT MANAGER to join our high-achieving team at DZ Card (Malaysia) Sdn Bhd in Kuala Lumpur City Centre, Kuala Lumpur.
Growing your career as a Full time KEY ACCOUNT MANAGER is an incredible opportunity to develop key skills.
If you are strong in problem-solving, presentation and have the right mindset for the job, then apply for the position of KEY ACCOUNT MANAGER at DZ Card (Malaysia) Sdn Bhd today!
Key Account Manager Job Description
Key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You should also be able to develop relationships with potential clients.
To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately.
Key Account Manager Responsibilities:
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
Key Account Manager Requirements:
- Bachelor's degree in business administration, finance, sales, or related field.
- Proven experience in key account management.
- Proficient in all Microsoft Office applications as well as SQL software.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
Reporting Line / Chain of Command
In this position, you shall be responsible to the General Manager directly, and any other persons as may be delegated by the Management.
Benefits of working as a KEY ACCOUNT MANAGER in Kuala Lumpur City Centre, Kuala Lumpur:
● Excellent Benefits Package
● Company offers career progression opportunities
● Advantageous package