Lab Engineer (Hardware Support/ IT Support) - with Growth Opportunities

The candidate should have:

Installation & maintenance of company’s computer software and hardware/facilities;

· PC setup, installation, testing and troubleshooting.

· Support for production PC issues, failures etc.

· Basic Network Setup and Troubleshooting.

· Receive issues , update tickets accordingly to SOP, able to prioritize ticket resolution within SLA.

· Perform trouble shooting on: PC Hardware issues, network failure, good in command prompt.

JOB REQUIREMENTS

· Minimum 0-2 years' experience required in IT Technical support.

· Must be able to handle IT hardware / software / Networking and have trouble-shooting skill.

· Must be able to handle IT hardware / software installation.

· Good problem-solving skills.

· Willing to learn more.

· Independent & Hardworking

Note: Must be ready to work on rational shifts and rotational days 24/7