Lead Product Manager - Local Services

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Local Services team is building an ecosystem where consumers can discover, book, and pay for services such as haircuts, nail treatments, spas, and aesthetics, seamlessly integrated into the Grab experience. This initiative sits at the intersection of multiple Grab domains, Payments, Geo, Ads, and Merchant, and plays a strategic role in Grab's vision to deepen engagement beyond food and transport.

Get to Know the Role

As the Lead Product Manager for Local Services, you will be the founding PM driving this new product from zero to one. You will define the strategy, shape the roadmap, and oversee the end-to-end experience, from merchant onboarding and credit packages to consumer discovery and checkout flows. You will report to the Senior Product Management Leader, and work fully on-site in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Build and scale core experiences such as search, category taxonomy, map-based discovery, credit package and discount systems
• Collaborate cross-functionally with platform teams to design scalable experiences for our consumers, merchants and internal ops
• Partner with business and ops teams to pilot, learn, and iterate quickly in high-potential markets
• Define the product strategy and roadmap for Grab Local Services across priority markets

What Essential Skills You Will Need

• 5+ years of experience in product management, with a focus on local services or similar industries.
• Enjoy building new businesses from the ground up
• Combine product sense with structured systems thinking
• Ability to incorporate feedback and signals from the ground (merchants), and be able to prioritize the backlog to create impact at scale
• Are excited by opportunities that blend consumer experience, FinTech, and marketplace dynamics
• Experience launching successful products and driving business growth.
• Demonstrated ability to partner with engineers to lead technical solutions and outcomes

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.