Lead Technical Support Engineer - Cementing Services

Lead Technical Support Engineer - Cementing Services

Networks & Systems Administration (Information & Communication Technology)

Full time

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Do you like working in collaborative teams and solving critical issues?

 

Do you enjoy being part of a successful team?

 

Join our Team!

 

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coil Tubing & Stimulation.

 

Partner with the best

 

As a Lead Technical Support Engineer- Cementing Services, you'll be responsible for post-sales support of customer issue. You'll provide technical support on repairing returned equipment and/or field services along with other service request. You'll develop an operational year plan for large unit of own department activities and suggest improvements in products, processes, and procedures.

 

As a Lead Technical Support Engineer- Cementing Services, you will be responsible for:

 

Working together with high level people from the business and SPB and EB level

Owning the resolution of post-sales technical customer issues and resolving post sales technical issues.

Being the subject matter expert for the relevant area of support

 Specifying needs, communicates about project approach and presents outcomes of research done.

Providing 24/7 support for critical operations in the field when needed

Handling diverse clients in a region, works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Following up on field failures that requires technology involvement

To be successful in this role you will:

 

Have a Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).

Have 5+ years of relevant work experience in Cementing Services

Have the ability to influence others and lead small teams.

Have thorough understanding of P/L technology & service delivery requirements

Be able to work in a 24/7 service environment, based on an agreed shift schedule

Have good communication skills both verbal and written in English

Work in a way that works for you

 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

This role is a Full Time Regular

Working with us

 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

 

Working for you

 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

 

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

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