Level 2 - Application Support Specialist

Level 2 - Application Support Specialist

Help Desk & IT Support (Information & Communication Technology)

• Dynamic environment that empowers innovation.
• Support for international and local FMCG customers.
• Exposure to web, mobile, and data warehouse technologies (Power BI, MSBI).

Job Description:

Responsibilities:

• Maintain web and mobile applications on various platforms (React Native, Cordova, JAVA, Vue + PHP, MVC, .NET, DEV Express).
• Integrate web services (REST, JSON, XML).
• Troubleshoot application issues in Windows Server, MSSQL, IIS, SSIS, SSAS, and SSRS.
• Troubleshoot application issues using analytical methods.
• Fix application defects and resolve technical problems.
• Ensure timely resolution of issues within SLA.
• Manage and close all tickets and live chats efficiently.
• Collaborate with internal IT to maintain system stability.
• Provide feedback on technical challenges and propose solutions.

Requirements:

• Diploma/Degree in Computer Science, Computer Engineering, Accounting Software, or equivalent.
• 2-3 years of experience in software development, application support, business analysis, testing, and troubleshooting.
• Experience with databases, Web servers, MSSQL is advantageous.
• Positive, self-motivated, and responsible team player.
• Strong analytical and problem-solving skills.
• Ability to work independently and in a team.

Location:

• Willing to work in Selangor/Kuala Lumpur.
• Friday WFH

Join us for an exciting career in IT Application Support and work with cutting-edge technologies in a vibrant environment! Apply now!

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as an Application Support Specialist?

How would you rate your English language skills?

Which of the following Relational Database Management Systems (RDBMS) are you experienced with?

Which of the following programming languages are you experienced in?

How many years' experience do you have using SQL queries?

Established in 2008, MC Crenergy Sdn Bhd (with MSC status) has grown to become an IT solution partner of choice for local conglomerates and multinational companies within Malaysia and APAC. We pride ourselves in providing specialized IT software solutions within specific market segments.

Our strength lies in our diversified team of highly energized, dedicated and competent search consultants who hails from diverse commercial backgrounds. With our rapid expansion, we are in search of the right and experienced talent who are passionate and are keen to take their expertise to the next level.

Established in 2008, MC Crenergy Sdn Bhd (with MSC status) has grown to become an IT solution partner of choice for local conglomerates and multinational companies within Malaysia and APAC. We pride ourselves in providing specialized IT software solutions within specific market segments.

Our strength lies in our diversified team of highly energized, dedicated and competent search consultants who hails from diverse commercial backgrounds. With our rapid expansion, we are in search of the right and experienced talent who are passionate and are keen to take their expertise to the next level.

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What can I earn as an Application Support Specialist