Loan Administration Specialist (Mandarin Speaker)

Commerz Global Service Solutions Sdn. Bhd.(Formerly known as Commerz Trade Services)

• Handles loan administration tasks for Commerzbank China. i.e. The control and operational aspects, of approved credit transactions.
• Checks completeness of loan transactional documentation in consultation with the Relationship Managers and Credit Officers ensures accurate input and maintenance of loan transactions in the relevant Bank’s systems.
• Maintains proper co-ordination with other departments, branches and Head Office with regards to regular and ad hoc reports for Credit, Branch Management and Head Office.
• Ensures proper implementation and compliance with requirements/procedures/system and controls put in place internally (by the Bank/Head Office/Auditors).
• Manages credit portfolios of China Branches.
• Provides relief coverage for fellow team member(s)

This position is based in Kuala Lumpur, Malaysia.

Key Measurables :

• Maintain the capability for sustainable service to the business with firm controls and efficiencies over the assigned tasks.
• Deepen the skills and knowledge of business processing and technical understanding to the business applications.
• Ensuring team work within the unit/department and organization are closely fostered at any one time.
• Analyze and respond to queries from internal and external clients with minimal supervision.
• Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the processing unit and clients.
• Meeting and/or exceeding the expectations in handling complex cases in terms of high level
  competency in processing efficiency and accuracy of output.
• Support the implementations and initiatives carried out by the Management and Company/Group.
• Proactively contribute new ideas and concepts to improve operation process.
• Ensuring team work within the unit/department and organization are closely fostered.
• The ability to multi-task within the product handling and proactively provide support to the team.

Key Activities:

1. Understanding of the technicalities of bilateral, syndicated and agency Loan Agreements according to prevailing market standards.

• Check the set-up (input/amendment/cancellation etc.) of credit facility limits in relevant Bank’s systems.

3. Loan Administration / operations (inclusive of being a Facility agent)

• Liaise with bilateral customers, facility agent banks, lenders, borrowers and relevant departments (for loan drawdowns, rollovers, prepayments and repayments).
• Processing (input/authorises) of loan transactions and fees settlements in the relevant Bank’s systems.
• Ensures proper recordings and maintenance of loan administration files.

4. Reporting

• Co-ordinates with other departments, branches and Head Office on internal reporting requirements.
• Prepares reports for use by Credit department, Branch Management and Head Office.

5. Other Administrative Tasks related to Team:

• Supports other initiatives/adhoc tasks as assigned.
• Supports resolution of operational issues, and implementation of continuous work process improvements.

6. Holiday coverage

• Supports Commerzbank China during KL holiday if it’s Monday to Friday working day in China.

Additional task assigned by Group Head and subject to job rotation

Formal Education :

University degree or Commercial School Graduate preferred

Specialist Knowledge :

• At least 3 years of experience in a financial institution with similar capacity
• Good knowledge and understanding of corporate/commercial banking products and related facility and security documentation
• Ability to work independently and a good team player.
• Proactive, positive attitude and ability to work under pressure.
• Possesses strong interpersonal and communication skills.
• Good problem-solving skills with the ability to apply up-to-date knowledge and best practices to develop value-added solutions.
• Ability to multi-task, prioritize and manage daily workflow.
• Strong interpersonal and communication skills.
• Business level English language in both oral and written communication and preferably Chinese
• Service orientated to key clients and stakeholders
• Adhere with all internal and external policies, and guidelines i.e. ComValues, Culture of Integrity, Code of Conduct, ABC Policy, TRM etc.

Company information

Registration No.

1006975-T

Your application will include the following questions:

Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)

How many years' experience do you have as a Loan Administrator?

How would you rate your Mandarin language skills?

Are you available to work public holidays?

Do you have experience working in a business banking environment?

Report this job advert

Don’t provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.