Logistics Administrator (Malaysia)

Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate & dedicated to assist in the expansion of logistics operations in Malaysia.

This individual will work closely with our Logistics Coordinator to execute daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey.

Responsibilities of a Logistics Administrator but are not limited to

• Operations of day-to-day logistics arrangements and liaison.
• Contact customers to schedule delivery / installation timeslot (phone/message/email)
• Ensure all orders for the day are delivered / installed successfully.
• Follow-up with drivers on delivery status where required.
• Account for daily failed or defective delivery / installation.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• QC and feedback all required fields are checked and accurate upon delivery (Proof of Delivery)
• Assist customers if there is any enquires related to Sales or Technical issues by connecting customers to our in house Customer Service team.
• Help update master datafile of successful deliveries for archiving and record purposes.
• Keep track & manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Assist Logistics Coordinator during Month-end submission of drivers Incentives & Overtime.
• Scrutinize and feedback all drivers claims. Help track drivers Touch N Go & Fuel consumption and fuel card balance from time to time.
• Data entry for (POD) Proof Of Delivery for all sales platforms (Lazada , Shopee , TikTok & Shopify).
• Other data entry ad-hoc tasks as assigned by Operations Manager for daily operations.

• Preferably possess a Diploma in any relevant discipline with SPM credit in English & Bahasa Malaysia.

• At least 1 year of working experience. Knowledge / working experience with Last Mile delivery / Route planning  or Customer Service will be an added advantage.
• 5.5 work day week (Monday to Saturday)
• Proficient in speaking English / Bahasa Malaysia.
• Familiar with Microsoft Office
• Always have a Polite , Professional & Helpful nature towards customers.
• Attention to detail, disciplined and dedicated.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!