Logistics Solution Engineer

Job Summary: To provide seamless and customer-focused solutions to support the achievement of business objectives, also implements and plans the solutions for e-commerce.

KEY ACCOUNTABILITIES

QHSE
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

Responsibility
• Operational (KPI, improvement of reporting accuracy, reporting of productivity, consistency)
• Improve these reports such as for Automation
• Delegation to operations once they are easy-to-play solution
• Follow-up on customer’s ad-hoc requests (data inconsistency, new reports’ needs, spot analysis)
• Take part of the continuous improvement actions
• Warehouse Management System improvements
• Warehouse Solution Engineering:
o Develop & organize warehouse Operation Data Collection process by co-operation with warehouse operation team
o Maintain & Ensure the “Accuracy” of WH operation data by constant verifying & auditing
o As “Process Engineer” to analyze data from all perspectives, volume forecast, productivity, unit cost, profit generation etc.
o Provide Quantitative Analysis result to support management decision on any efficient improvement or cost reduction project.
o Support the “Development & Implementation” of new process o Support operation team to revise SOP and WI manual
• Management Reporting:
o Analyze the root cause for low target Index, KPIs, or Ratio and provide comments and/or correction plan
o Support logistics “Customer Service team” to simplify the report preparation process by using the expertise of software tools.
o Support the development of “New Customized” operation Reports inquired by customers.
• WMS Super-User:
o As “WMS Super-User” to understand the system configuration, logic, data maintenance, and user operation processes.
o Co-operate with local IT and Regional WMS IT team on system: (a) hardware maintenance (b) software upgrade and customization support.
o Evaluate WMS “Customization” requirements from perspective of operation efficiency, cost & customer satisfaction and present and explain proposed solution to key decision makers
• Logistics Business Project Support:
o Support the development of Business & Operational proposals for logistics and value-added supply chain solutions
o Pro-actively analyze customer “Service Requirements” and “Cost Objectives” using RFP/RFQ data, and develop appropriate innovative solutions with well-defined value propositions, Service Level Agreements, Scope of Work etc.
o Consultancy support for customers requiring improvement in their warehouse operation.
• Administration Support to Logistics Department:
o Support QHSE projects & assist to ensure business in accompany with QHSE policies & its objectives
• Any other job as assigned by line manager

QUALIFICATION AND EXPERIENCE

Education (academic/professional)
• College or above

Years of relevant experience (local, regional, global, technical/specialized etc.)
• Minimum of 2 years in Contract Logistics operation and/or project management
• 2 years in Warehouse Operation on-hand experience is a must

Competencies (knowledge, skills and Capabilities)
• Able to work independently and under pressure with minor support from superior.
• Mandarin – Native; English – Medium level
• Working knowledge of WMS
• Quantitative “Data Management” & “Analytical” skill for Operation and Cost Modeling is a plus
• Computer literate (Excel, Word, Power Point, Outlook), AutoCAD (2D).
• A team player, good communication & coordination skills; positive attitude on problem solving.

Experienced in cosmetics project operation Solution design is a plus.

You will enjoy

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave