Machine Learning Engineer (Fulfilment ETA)

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment Interface Data Science team predicts the estimated time of arrival (ETA) and optimises the ETA quotation that balance among the ETA accuracy, system efficiency and marketplace throughput.

Get to Know the Role

We are looking for a Machine Learning Engineer to build DNN models that predict ETA for Food orders and Transport bookings accurately under uncertainty.

You will report to the Senior Data Science Manager and work onsite at our office in Petaling Jaya.

The Critical Tasks You Will Perform

• You will develop innovative Machine Learning or Deep Learning model that can predict the ETA of the food orders accurately. You will also build Optimisation models to balance the ETA accuracy and system efficiency.
• You will establish pipelines to automate the model retraining and parameter tuning and serve the model in production.
• You will build dashboards to monitor the model accuracy and service health. This will involve tracking model performance, identifying data drift issues, and implementing improvements.
• You will create technical documents outlining the methodologies and findings of your work. You will present solutions and explain complex concepts to non-technical stakeholders.
• You will collaborate with Product Analytic and Product Manager to conduct A/B experiment and data analysis.

What Essential Skills You Will Need

• A Bachelor or Master Degree in a relevant field such as Computer Science, or any relating fields
• 2+ years of background in at least two of the following domains: Machine Learning, Deep Learning, Causal Inference and Operation Research.
• 2+ years of relevant working experience in tech companies or machine learning industry
• Proficient in Python, Tensorflow/Pytorch, SQL, and Spark, git.
• Experience developing data processing ETL pipelines to support data analysis, model training, and model serving tasks.
• Familiar with Version Control Systems such as git, git-flow, and understand the full software development life-cycle.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.