Manager, Commercial Operation

What qualifies you for the role:

• To provide administrative support to the COO, GM and National Sales Head.
• To provide Sales Coordination and Support to the Sales Team which including the Customer Request, Pre & Post Customer Sign-Ups Documentations and Follow-Ups
• Managing the correspondence between the regional sales team and relevant department from HQ for any customer request/issues/sales related matter.
• To performed basic administration in Salesforce system for the related sales activities, customer information and reports.
• To manage/lead regional sales admin team and provide backup support for regional office general administrative functions.
• Liaise with HQ Admin team on the travelling arrangements for hotel, flight, transport & refreshment arrangement which include for nationwide sales staff that cover events such as sales conference and incentive trip. Prepare and submit the travel request form (TRF) to support the staff travelling arrangements.
• To coordinate the interview arrangements for sales staff hiring for central region, engage with HQ HR to facilitate the submission of the required documents and issuance of the offer letter (LOA) for the shortlisted candidates.
• Prepare daily, weekly, monthly, or quarterly sales reports as required to monitor the performance and target delivery of the sales staff to COO. e.g (Daily sales report and Sales standard performance (SPS), Consistent performance tracking (CP), new joiner report card, probation review form to evaluate and rectify the staff performance
• Assist to coordinate with HQ Admin team on the preparation of the name card for sales staff and Procurement Team. Manage on the issuance of the Company’s T-Shirt for all BDOs in respective regions for any participation of events, teambuilding activities such as sales conference.
• Create E-billing system (Curlec) ID for new BDO
• To raise tickets in SNOW and follow up with IT team to rectify the highlighted issues.
• Manage business development officer (BDO) resignation, arrange for the staff’s exit process, and submit all the relevant resignation documents to HR HQ to smoothen the staff resignation.
• Manage the issuance of the Company’s properties such as I- Pad, parking card, access card. Ensure staff surrender the company’s properties on their last working day. Update HR HQ staff on the status of the company’s properties.
• Organize activities and events for sales staff within the allocated budget to encourage teamwork and good rapport within the team members
• To manage the SME FB lead and channel the active leads to Commercial National Sales Head, SRSM and RSMs for their engagement.
• Manage department campaigns and initiatives
• Prepare special scheme letter if any, update special scheme account listing to Finance upon request
• Provide online training and servicing to existing client
• Manage ex-BDO sign up in salesforce
• To undertake any other tasks and jobs as may be assigned by the management/ superior from time to time.

What qualifies you for the role:

• Candidate must possess at least SPM, Diploma or Degree in any related field.
• Proficiency in both written and spoken English, Chinese and Bahasa Malaysia .
• PC literate and well versed with Microsoft Excel and Microsoft Word.
• Demonstrate good interpersonal and communication skills.
• Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality.
• Fresh graduates are encouraged to apply.
• Applicant must be willing to work in Bangsar South, KL.
• Possess own transport
• Able to work independently, innovative, results-oriented, team player, and highly motivated personality