Manager, Lifting Equipment Sales & Services

· Strategy Development and Execution:

- Lead the formulation and execution of sales strategies for MHE's lifting equipment business, covering both new equipment and services.

- Develop comprehensive plans to cultivate the sales pipeline and achieve annual sales targets.

· Market Share Expansion:

- Identify target audiences, industrial applications, markets, and geographical areas to expand MHE's lifting equipment market share.

- Conduct market research and analysis to identify opportunities for growth and development.

- Develop and maintain strong business relationships with customers through regular visits to ensure long-term business continuity.

· Revenue Maximization:

- Oversee the preparation of technical proposals, conduct commercial negotiations, and manage costing procedures to maximize sales revenue.

- Ensure adherence to internal processes and establish effective relationships with principals and stakeholders.

· Leadership and Development:

- Review internal sales resources and, when necessary, recruit and build a team of lifting equipment salespersons to support business expansion.

- Provide leadership, guidance, and mentorship to the sales team, fostering a culture of excellence and continuous improvement.

· Cross-Functional Collaboration:

- Collaborate closely with other departments to strengthen internal resources and enhance overall business operations.

- Work with service operations, sales support, administration, and supply chain management teams to ensure seamless coordination and delivery of services.

· Product & Tehcnical Support:

- Becomes the lifting equipment subject expert in Malaysia

- Support internal and external stakeholders in providing technical solutions, solving technical difficulties

- Conduct product training

- Liaise with the internal operation team when customers face technical issues, warranty claims, etc.

· Resource and Financial Monitoring:

- Monitor manhours, efficiency, and resource utilization captured in SAP against the budget to maintain project profitability while ensuring proper resource utilization.

- Ensure profitability of each new lifting equipment sales and service job

· Invoicing and Collections: Follow up with customers and coordinate with the Finance and Admin Department to ensure timely invoicing and prompt collection of overdue debts.

· Marketing Participation: Participate in marketing events such as seminars, trade shows, and telemarketing events to promote the company's products and service contracts.

· Reporting: Regularly report to the General Manager of Sales on sales performance, pipeline, and forecasts.

· International Sales: Manage sales offers outside the Malaysian market when assigned.

· Ad Hoc Duties: Perform any other duties as required by the General Manager of Sales.

Required qualifications

· Bachelor Degree/ Diploma in any architecture / engineering / construction related discipline. 

· Minimum 10 years working experience in related field.

· Proven experience in engineering sales, with a minimum of 5 years in a manager role.

· Demonstrated success in developing and executing sales strategies, achieving sales targets, and expanding market share.

· Strong negotiation skills, with the ability to manage complex commercial negotiations effectively.

· Excellent leadership abilities, with a track record of building and leading high-performing sales teams.

· Exceptional communication, interpersonal, and collaboration skills.

· Strategic thinker with a proactive approach to problem-solving and decision-making.

· Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.