Manager, Performance and Culture

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People and Organisation Development team's (POD) mission is to fuel Grab's success by creating an environment where our people can learn, grow, and do their best work. We're inspired by optimizing Grab's "health" – think of us as the coaches, strategists, and designers dedicated to empowering Grabbers to make a real impact on our users and communities.

We enable the right mindsets, skills, and systems to achieve our bold ambitions through:

1. Learning and Inclusion: Unlocking potential through learning, and promoting a culture of inclusion where every Grabber can create impact and grow.
2. Leadership and Talent: Developing visionary leaders who inspire and empower their teams, ensuring Grab has the talent it needs to succeed.
3. Performance and Culture: Igniting Grabber performance by promoting a culture of ownership, collaboration, and excellence grounded in Grab's 4H values.

Get to Know the Role

As a Manager in the Performance and Culture team, reporting to the Head of Performance and Culture, you'll play a key role in enhancing performance management systems to foster a high-performance culture, improve organizational health aligned with Grab's values.

The role will be onsite at Grab office in Malaysia.

The Critical Tasks You Will Perform

• Partner with the Head of Performance and Culture to lead priorities for performance, feedback, culture, and engagement.
• Lead collaborations across POD and various stakeholders to address performance and engagement challenges.
• Work with the PeopleTech team to design and align Performance Management platform functions and development.

What Essential Skills You Will Need

• Solving Problems: Analyse complex situations, identify solutions, and adapt based on feedback and data.
• Change Management: Champion innovation and implement impactful ideas.
• Collaboration: Lead cross teams members at all levels to problem solve and achieve shared goals in the domain of performance management systems and employee engagement
• Thought leadership: Share knowledge and coach others to improve their work and skills, along with in-depth understanding of organizational culture development and employee engagement strategies
• Communication: Articulate ideas in a clear manner, both verbally and in writing.
• Survey Design & Data Analysis: Deploy engagement surveys and conduct both qualitative and quantitative analysis of survey results.
• 7+ years of experience with the following:
• Design and implement engaging and impactful organisation development programmes, such as engagement journeys and performance management programs
• Lead complex projects
• Champion behaviour and/or culture change in a diverse organisation

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.