Manager - Personal Financial Services Direct Sales (Cards)

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

• To manage sales performance of Sales Executives to achieve their individual sales target

• To plan and execute team sales plan in achieving the monthly and annual acquisition target

• To communicate and liaise with credit initiation, policy and other departments on issue related to Credit Card acquisition

Managerial (team/group responsibilities)

• To plan ,set and ensure monthly sales target by Individual Sales Executive is achieved

• Coach and develop Sales Executives to enhance their Product Knowledge and selling skill

• Coach and motivate the Sales Executives and create a highly charged and aggressive sales team

• To cultivate a professional working atmosphere that encourage career development and reduce staff attrition

• To liaise with CMS to handle/resolve customers’ complaints timely and efficiently

• Ensure compliance in all internal and external dealings

Organizational (organizational responsibilities)

• Ensure compliance and consistency with Bank’s policy in Credit Card acquisition effort

• To ensure team’s headcount requirements are met

• To cultivate strong customer service culture and awareness among Sales Executives

Realise your full potential at Hong Leong Bank by applying now.