Manager Quality Engineering

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Quality Engineering Team designs, implements and maintains quality assurance protocols and methods as well as monitoring contract manufacturer and component suppliers for adherence to Zebra specifications and quality standards.

This role is typically operational in nature, focused on attaining predefined unit goals. Develops procedures and processes to achieve goals. Contributes to development of unit objectives and assists in formulating and administering policies and programs. Represents the unit at meetings or on committees. Functional Managers are responsible for managing processes, products, projects or relationships of significance to the company and generally develop and recommend policy and/or advise management on options for action.

Essential Duties and Responsibilities:

• Drives positive results against key metrics by leveraging accountability, prioritizing, and creating efficiencies.
• Communicates product quality standards, major non-conformances across all Zebra sites, and cascading messaging from the senior leadership team regarding Zebra product quality.
• Manages execution of assigned process improvement initiatives, to achieve continuous improvement in all relevant Quality KPIs measuring Contract Manufacturer and Component Supplier performance.
• Manages operational quality functions responsible for Contract Manufacturer support, Supplier Management, First Article Inspection and Component Approval.
• Establishes strong operational relationships with key suppliers and internal stakeholders to support new product introduction, sustain production and achieve product direct material cost reduction targets.
• Applies quality tool set in innovative ways to identify and solve problems.
• Manages escalated product quality issues from subordinate staff.
• Communicates process quality standards, major non-conformances across all Zebra sites, and cascades messaging from the senior leadership team regarding Zebra process quality.
• Manages escalated process quality issues from subordinate staff.
• Creates an environment where employees feel recognized and valued for their contributions.
• Understands what motivates employees and uses knowledge to drive results.
• Proactively creates opportunities to drive teamwork and positive collaboration within functions.
• Strategically plans talent acquisition and development to fulfill current and future skill / talent need

Job Responsibilities:

• Education: Bachelor’s degree
• Work Experience: 6 + years of experience including minimum 2 years management experience

Key Skills and Competencies:

• Requires full knowledge of the units supervised, sound knowledge of other functional units and their interactions, and sound knowledge of overall business strategies and corporate goals.
• Required to interpret and frame complex or specialized information for presentation to varied audiences.
• Requires ability to gain cooperation of others.
• Interacts with key internal and external stakeholders in order to resolve complex problems.
• Networks with key contacts outside own area of expertise.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.