Manager, Volunteer Management

Lions Befrienders Service Association (Singapore)

Management (Community Services & Development)

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders. 

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals. 

Responsibilities

• Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.
• VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.
• Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.
• Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.
• Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports. 
• Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Training/Business Development or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organizations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What's your expected monthly basic salary?

Which of the following languages are you fluent in?

Have you worked in a role where you had team and or line management responsibility?

Are you available to work on weekends or public holidays?

Lions Befrienders

Non-Profit Organisations

ABOUT US

Lions Befrienders Service Association (Singapore) [LBSA] is a Social Service Organisation which was founded in 1995 by the Lions Clubs of Singapore and a Lions District Project. We are also a registered member with the National Council of Social Service, the local social services sector's umbrella body.

MISSION & VISION

To provide friendship and care for seniors to age in place with community participation, enabling them to enjoy meaningful and enriching lives. A nation where every senior is active, healthy and happy.

OUR PROGRAMMES

Active Ageing Centres: We provide an array of activities that help seniors to stay physically and mentally alert and keep them plugged into a social network. We provide Buddying and Befriending service to seniors at risk of social isolation to befrienders (volunteers) who provide friendship through home visits. Community Case Management Service: We closely monitor the well-being of frail seniors through individual case management and home visits.

ABOUT US

Lions Befrienders Service Association (Singapore) [LBSA] is a Social Service Organisation which was founded in 1995 by the Lions Clubs of Singapore and a Lions District Project. We are also a registered member with the National Council of Social Service, the local social services sector's umbrella body.

MISSION & VISION

To provide friendship and care for seniors to age in place with community participation, enabling them to enjoy meaningful and enriching lives. A nation where every senior is active, healthy and happy.

OUR PROGRAMMES

Active Ageing Centres: We provide an array of activities that help seniors to stay physically and mentally alert and keep them plugged into a social network. We provide Buddying and Befriending service to seniors at risk of social isolation to befrienders (volunteers) who provide friendship through home visits. Community Case Management Service: We closely monitor the well-being of frail seniors through individual case management and home visits.

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