Mandarin Customer Service Executive

Last Updated on 02 Apr '24
Expiring on 27 Dec '24

UP TO RM 4900 / month

Job Responsibilities:

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirement:

• Must be able to converse fluently using  Mandarin and  English
• Must be able to  read &  write   Traditional Mandarin word
• Education:  SPM , UEC, O-level or; and above
• Preferred to have six months or more of customer service experience
• Fresher are welcomed to apply
• KPI incentives
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Coverage

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• EPF, SOCSO
• Job Type: Full Time
• Timing / Shifts: 5 Day Week

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1271754-W
Last Updated on 02 Apr '24
Expiring on 27 Dec '24