Marketing & Communications Manager

Hotel for travellers looking for local and authentic experiences

Mercure Miri City Centre features 172 contemporary and stylish appointed rooms and suites with extensive dining options, two dedicated floors of the conference and banqueting facilities, inclusive of the hotel's social hub, Ruai Co-working Space.

We're looking for a dynamic and innovative Marketing & Communications Manager to lead the development and execution of branding, marketing strategies, digital presence and public relations efforts. This role is key in shaping our brand voice, increasing visibility and driving guest engagement.

Key Responsibilities

• Develop and implement integrated marketing communication strategies across digital and traditional platforms

• Plan and manage promotional campaigns, media releases, and brand activations

• Manage the hotel’s social media platforms and content calendar

• Liaise with media, influencers, and creative agencies

• Monitor market trends and competitor activities

• Work closely with internal departments to ensure brand consistency and alignment with business goals

• Track and report on campaign performance and ROI

• Malaysian citizen or Permanent Resident (this position is open to Malaysian candidates only)

• Degree in Marketing, Communications, or a related field

• Minimum 3 years of experience in marketing or communications, preferably in hospitality or lifestyle industries

• Strong written and verbal communication skills in English and Bahasa Malaysia

• Proficiency in social media management, digital marketing tools, and basic design (Canva/Adobe Creative Suite is a plus)

• Creative thinker with a passion for storytelling and brand development

• Ability to multitask and meet deadlines in a fast-paced environment

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.