To ensure effective product merchandising, stock management and product availability across assigned retail stores. The role is responsible for maintaining brand and merchandising standards, monitoring sales and stock performance, supporting promotional activities and new product launches, and coordinating with relevant departments to optimise product presentation and maximise sales opportunities.
Ensure clothing, fashion accessories and other merchandise are displayed in accordance with established merchandising guidelines and brand standards.
Arrange products according to category, collection, colour, size, style and other merchandising requirements.
Maintain attractive, neat and commercially effective product displays to maximise product visibility and sales opportunities.
Conduct regular store checks and adjust product displays based on stock availability, sales performance, seasonal requirements and promotional activities.
Ensure new collections, seasonal merchandise and promotional items are displayed and launched according to the approved merchandising plans.
Monitor and maintain consistent merchandising standards across all assigned retail stores.
Monitor stock levels and product availability across assigned retail stores.
Identify fast-moving, slow-moving, overstocked and understocked products, and recommend appropriate actions.
Coordinate stock replenishment, product allocation and stock transfers between retail stores and the warehouse as required.
Conduct stock checks and report discrepancies, damaged merchandise, missing items and other inventory-related issues.
Work closely with Store Operations and Warehouse teams to ensure timely replenishment and adequate product availability.
Monitor product sales performance and stock movement to support merchandising and inventory decisions.
Review sales and stock reports to identify product trends, stock issues and potential sales opportunities.
Recommend improvements to product placement, display arrangements, stock allocation and replenishment based on sales performance.
Provide feedback on customer preferences, product performance and store merchandising conditions.
Collaborate with the Retail Operations team to improve product presentation and overall sales performance.
Support the implementation of promotional campaigns, seasonal campaigns and new product launches.
Ensure promotional products, display arrangements, signage and merchandising materials are properly set up and maintained.
Coordinate with relevant departments to ensure product availability and the timely delivery of promotional materials before campaign commencement.
Ensure all assigned stores comply with merchandising requirements during promotional periods and product launches.
Conduct store checks during campaigns and follow up on any merchandising issues to ensure timely resolution.
Assist with warehouse activities when required, including stock checking, sorting, product preparation, replenishment and store transfers.
Coordinate with warehouse personnel on product availability, stock movement and replenishment requirements.
Support inventory accuracy and ensure stock-related activities are carried out efficiently.
Conduct regular visits to assigned retail stores to assess merchandising standards, product presentation, stock availability and overall compliance.
Communicate merchandising instructions and requirements clearly to Store Managers, Supervisors and retail staff.
Follow up on identified merchandising issues and ensure corrective actions are implemented within the required timeframe.
Coordinate with Store Operations, Warehouse, Purchasing, Marketing and other relevant departments to ensure smooth merchandising operations.
Prepare and submit regular reports to the Brand Manager / HOD on store conditions, product performance, stock issues, merchandising activities and improvement recommendations.
Ensure assigned stores comply with established merchandising standards, promotional requirements and operational instructions.
Perform any other duties and responsibilities reasonably assigned by the Manager or HOD from time to time.
Minimum SPM / O-Level or equivalent qualification; a Diploma in Retail Management, Fashion Merchandising, Business Administration or a related field is an advantage.
Previous experience in retail merchandising, fashion retail, stock management or retail operations is preferred.
Knowledge of visual merchandising principles, product display techniques and retail inventory management.
Basic analytical skills with the ability to interpret sales and stock reports.
Good organisational, communication and coordination skills.
Ability to work independently and collaborate effectively with cross-functional teams.
Willingness to travel regularly to assigned retail stores and provide warehouse support when required.
Proficient in Microsoft Office applications, particularly Excel, and familiar with retail inventory or point-of-sale systems is an advantage.
Able to work in a fast-paced retail environment and meet operational deadlines.
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