MGR, Relationship Manager, Lebuh Bishop

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

We are seeking a highly motivated Relationship Manager to join our team at United Overseas Bank (Malaysia) Bhd. In this role, you will be responsible for managing and growing a portfolio of clients, understanding their financial needs, and providing tailored banking solutions to foster long-term relationships and drive business growth.

Job Responsibilities:**

* Develop and maintain strong, long-term relationships with a designated portfolio of individual or corporate clients.
* Proactively identify client financial needs and cross-sell a comprehensive range of banking products and services, including loans, deposits, investments, and treasury solutions.
* Conduct regular client reviews to assess their financial situation, identify new business opportunities, and provide ongoing financial advice.
* Prepare and present credit proposals, ensuring compliance with internal policies and regulatory requirements.
* Monitor client accounts and portfolios, identifying potential risks and implementing appropriate mitigation strategies.
* Achieve sales targets and key performance indicators (KPIs) related to revenue generation, portfolio growth, and client satisfaction.
* Stay updated on market trends, competitor activities, and regulatory changes to provide informed advice to clients.
* Collaborate effectively with internal departments, such as credit, operations, and product teams, to ensure seamless client service delivery.
* Handle client inquiries and resolve issues promptly and professionally, escalating when necessary.
* Adhere to all bank policies, procedures, and ethical standards.

Job Qualifications:**

* Bachelor's degree in Banking, Finance, Business Administration, Economics, or a related field.
* Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with a focus on retail, SME, or corporate clients.
* Proven track record of achieving sales targets and growing client portfolios.
* Strong understanding of banking products and services, including lending, deposits, trade finance, and investment solutions.
* Excellent communication, interpersonal, and negotiation skills.
* Ability to build rapport and establish trust with clients.
* Strong analytical and problem-solving abilities.
* Proactive, results-oriented, and client-focused.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Knowledge of Malaysian banking regulations and market practices is an advantage.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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