New Business Senior Executive

This position is require to handle daily NB operations activities including but not limited to New Business(NB) submission capturing, screening on completeness of new applications, registration, data entry and quality assurance (QA) checking. This position also requires to review AMLA/CFT alerts generated from customer screening and escalate with recommendation made to higher management for review and approval. It is important to ensure the New Business captured within turn around time and in compliance with the organization’s expectations and guidelines.

Position Responsibilities:

• Handle processing and servicing of New Business transaction as per the agreed TAT

• Timely process Manulife Insurance Berhad workbasket items as per the agreed TAT

• Act as backup for other team members when needed

• Counter signing cases referred by junior members

• Involve and perform UAT and projects (at least 40% of the time)

• Handle emails enquiries within the agreed TAT

• Prepare reports and SOPs

• Other administrative duties and assigned duties as and when required by the HOD

Required Qualifications:

• ​University Degree in any discipline

• At least 5 years’ experience in Insurance Industry, preferably in New Business Operations

• Able to work long hours, public holidays and weekends as required

• Familiarity with working with AS400 systems and Microsoft Office.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].