NOC Engineer

Responsibilities:

• Monitor the real-time operation status of the network and business system 24/7 to ensure stability and availability.
• Respond promptly and effectively to customer fault reports and emails.
• Quickly and accurately diagnose, locate, and resolve faults to maintain normal business operations.
• Analyze and summarize fault records to continuously improve the knowledge base system.
• Conduct regular system audits to ensure compliance with security and performance standards.
• Collaborate with other IT teams to troubleshoot and resolve complex network issues.
• Develop and maintain documentation related to network configurations, processes, and procedures.
• Participate in on-call rotation to provide 24/7 support for network-related emergencies.
• Stay updated with industry trends and technologies to recommend network enhancements or upgrades.
• Assist in the planning and implementation of network infrastructure projects

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 2 years of experience in network operations or related field.
• Strong understanding of network infrastructure and protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Good communication skills and ability to work in a team.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.