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About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
We are seeking a detail-oriented and proactive Export Operations Executive to join our freight forwarding team.
Accurate Data Entry: Enter shipment data according to Export Standard Operating Procedures (SOPs) while ensuring accuracy and completeness.
Booking Management: Create Quick Bookings based on booking confirmations and update records in the CargoWise system.
Export Documentation: Register Consol shipments and issue Shippers Instructions in a timely and accurate manner.
Information Management: Respond to information requests, retrieve relevant files, and maintain organized documentation.
Quality Assurance: Review completed work to ensure data accuracy and compliance with company standards.
Stakeholder Communication: Proactively communicate with customers, agents, and internal stakeholders via email regarding shipment status and requirements.
Confidentiality & Compliance: Safeguard sensitive customer and company information at all times.
Continuous Improvement: Contribute ideas and initiatives to improve processes, efficiency, and service quality.
Freight Forwarding Experience: Prior experience in export operations within the freight forwarding industry.
Data Entry Expertise: Proven experience in data entry with strong attention to detail and accuracy.
Technical Skills: Proficient in Microsoft Office applications and CargoWise system knowledge is an advantage.
Communication Skills: Good command of spoken and written English.
Typing Proficiency: Fast and accurate typing skills with the ability to manage high volumes of data.
Detail-Oriented: Strong focus on accuracy, compliance, and process adherence.
Minimum Diploma in any related field or equivalent qualification.
Experience in freight forwarding export operations will be an added advantage.
Think you've got what it takes? Apply now and take the next step in your career with us!
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.Auto-Apply to Ocean Export Customer Service Officer Jobs with your AI JobCopilot
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