Operations Admin Executive

We're The Branding People, a Malaysia-based digital marketing agency serving brands across Southeast Asia. We turn insights into strategy, strategy into creative work, and creative work into measurable impact.

You'll be responsible for keeping device operations running smoothly — from coordinating daily provisioning requests and monitoring device status, to managing inventory. This role is ideal for someone who enjoys structured routines, tracking numbers and inventory, following processes, and making sure nothing falls through the cracks.

What You'll Be Crafting

• Coordinate daily provisioning requests with the relevant team to support account setup and operational activities.

• Monitor device status regularly to ensure all operational devices remain active, functional, and ready for use.

• Track connectivity resource inventory, arrange timely replenishment, and prepare new resources ahead of operational needs.

• Monitor connectivity plans, account status, usage levels, and expiry dates across operational devices, ensuring timely top-ups or renewals.

• Coordinate the handover of devices that have completed their operational cycle for verification and next-stage processing.

• Reclaim, reset, and prepare devices for their next cycle, including device wiping and reinstalling required applications.

• Maintain accurate records of device, connectivity, inventory, and operational status to ensure smooth daily operations.

Your Superpowers

• 0–2 years of experience in operations, administration, inventory coordination, device management, or a similar role.

• Strong communication skills in English and Mandarin.

• Detail-oriented with good attention to numbers, records, and operational status.

• Comfortable working with repetitive and structured processes while maintaining accuracy.

• Organised and able to keep track of multiple devices, inventories, and deadlines.

• Proactive in identifying issues, following up, and completing tasks before they become urgent.

• Adaptive and comfortable working in a routine/structured environment.

What You'll Get Here

• Freedom to Work from Anywhere
  Remote flexibility that empowers deep work and creative flow.

• Upskilling That Actually Changes You
  Workshops, coaching, and exposure to brands across SEA with real learning and real growth.

• Lucrative Pay That Reflects Value
  Competitive salary packages designed to reward excellence, not just attendance.

• Health & Wellness Support
  Benefits that keep your mind sharp and your energy sustainable.

• People Who Want You to Win
  A driven team that collaborates, questions, builds — and celebrates progress.

• Plus More — Because We're Still Growing
  We refine, improve, and innovate constantly. You grow as we grow.