Operations & Governance Manager (Pengurus Operasi & Tadbir Urus)

The successful candidate will have responsibility for reviewing the company operations across different business units to ensure compliance to regulatory requirements, and established SOPs and protocols are adhered to for smooth, efficient, and cost-effective execution.

Responsibilities include:

• Developing, documenting and implementing standard operating procedures.
  
  


• Maintaining consistent communication on the entire operating process/ procedures with clear lines of duties and responsibilities at every stage of the lifecycle
  
  


• Ensuring strict compliance to regulatory requirements, as well as privacy and confidentiality of proprietary client listing and other confidential data/ information
  
  


• Maintaining an accurate and current log of activities for audit accountability
  
  


• Reviewing and advise on the logistics, setups, systems and teams to ensure smooth event execution
  
  


• Support client relationship management activities.
  
  


• Report findings and propose solutions to the Managing Director directly.
  
  
  
  

Requirements

• Minimum 10 years’ experience in banking/ finance or a similarly regulated industry
  
  


• Experience in audit and compliance/ law would be advantageous
  
  


• Minimum Bachelor’s degree in Law, Accounts, Finance, Economics, or a related field; MBA or similar certifications (e.g., CPWA, ChFC) highly desirable.
  
  


• Able to maintain the highest standards of discretion and confidentiality.
  
  


• Exceptional skills in presentation, negotiation, and relationship-building.