Operations Associate - Room for Advancement

The Company requires a professional to be responsible for the discharge of all aspects of its operations, and regulatory compliance thereof. All Ops functions including:

• STO issuance,
• Trading & Custody Operations, 
• Market Surveillance & AML monitoring, 
• Trade reconciliation and settlement 
• Ops Reporting

Our ideal candidate should have excellent organizational skills and can handle sensitive information confidentially. Desired personal traits include strong people skills, collaborative, able to work in fast-pace environment with a can-do mindset.

Roles and Responsibilities:

• Work with the team to ensure that the day-to-day operations is working smoothly, to support the business and meet regulatory compliance/reporting requirements.
• Maintain operational stability and excellence in all of the company’s operations including digital asset/securities token issuance, trading and custody, market surveillance & AML monitoring and Ops reporting.
• Identify and communicate operational issues and opportunities through engagement with the Head of Ops, good understanding of trade processes, operational controls, and regulatory requirements.
• Maintain operations checklist and exception logs. Resolve or escalate operational breaks on a timely basis.
• Be conversant with all operations policies and procedures, and NASDAQ systems/manuals relating to operations.
• Ensure daily reports are prepared timely and accurately.
• Ensure that all trade are settled and reconciled.
• Ensure the best use of technology in operations, and business continuity/crisis management plans are in place and tested to work successfully.
• Ensure all client trading instructions are executed appropriately by the NASDAQ system and Ops team, and any exceptions, client feedback or complaints are dealt with or escalated appropriately.
• Ensure proper segregation of client vs house assets and integrity of data between operational and financial systems.
• Assist the Head of Ops with other ad-hoc tasks or projects from time to time.
• Model and reinforce ethical behaviour in self and others in accordance to the Company SOPs, adhere to organizational policies and guidelines, support compliance initiatives, maintain confidences, admit mistakes, conduct business with honesty, show consistency in words and actions, and follow through on commitments.
• Participate in system enhancement or UAT testing.

Requirements:

• Bachelor’s Degree or Diploma in any discipline.
• Bilingual, excellent oral and written communication skills.
• A hands-on individual as this is an individual contributor role.
• Exposure to trading operations in financial institutions or fintech companies will be useful but not necessary.
• Be familiar with regulatory requirements from MAS pertaining to day-to-day operations (e.g., AML/KYC, unusual or suspicious transaction reporting).
• Self-motivated and result-oriented with good analytical, problem-solving, presentation and communication skills.
• Adaptable, resilient, and detailed-oriented.
• A team player that collaborates well with other departments.
• Willingness to learn, improve, innovate and to simplify
• Strong work ethics, including the ability to speak up and raise important points to management’s attention.
• Experience in cryptocurrencies is a plus

If you are looking to be part of an exciting team within the financial technology industry, we would like to hear from you. Remuneration will be commensurate with experience and qualifications.

We regret that only shortlisted candidates will be notified.