Operations Executive, iFAST Global Bank (UK Support) - Collaborative Environment

Job Responsibilities:

• To be part of Operations Support Hub that based in MY for iGB UK that including 4 divisions which are Account Onboarding, Compliance (1LOD), Payment Processing, and Bank Reconciliations.
• Account Onboarding is to process the worldwide applications for bank account opening which including the Maker and Checker roles.
• To be the Certifier who required to cross check the applicants’ documents against the video call conducted via eKYC or Maker from the Onboarding Team 
• Resolve the onboarding HITs on account holders’ applications as First Business Reviewer or Second Business Reviewer (1LOD)
• Assist in live chat responding to the clients’ enquiries pertaining to the onboarding matters
• Payment processing including the creations and verifications of various payment modes within the bank cut off time. Aside, payment screening also required to be performed before releasing the inward and outward of SWIFT and Non-SWIFT payments.
• Resolve Payment HITs on account holders’ transactions as First Business Reviewer or Second Business Reviewer (1LOD)
• Assist in payment investigation as and when required
• Assist in running the Daily Central EOD Jobs (including PH and Weekend by rotation basis)
• Configured the new setup of bank accounts with the special format configurations and the matching criteria to be pre-set up into Reconciliation system 
• All Statements of Accounts (SOA) must be converted/saved into CSV format for it to be accepted by the System
• In charge of uploading the statements after verified the opening and closing balances, and the net movement.
• Perform the bank reconciliations via system auto-match as well as manual-match 
• Prepare the Signed Checklists (segregation in place for maker and checker) and obtain the verification from the respective team
• Prepare the needful that required the respective team to pass any necessary entries, or send any queries, and based on this, Reconciliation Team will act upon, or respond accordingly.
• Assist in investigation for the Outstanding Items which being performed by Bahrain Finance/ CS / IT Team

Qualifications:

• Minimum a Bachelor's Degree Holder                                                        
• Detail-oriented person that being able to pay close attention and notice minor details
• Able to multi tasks and produce high-quality work with minimal supervision
• Can-do attitude who tends to be passionate person that having the strong ownership at the work
• Sensitivity to numbers and good at math calculation                           
• Sense of urgency that able to meet the crucial cut off time  
• Proficient with Microsoft Excel and IT literacy                                         
• Adapt to multicultural environment and work well with different cultures of people    
• Willing to work during local Public Holiday and Weekend     

Perks & Benefits:

• Fun: Game room with PS4, FIFA19 and Foosball at all time.
• Snacks & Beverages: Vending machines with various snacks and drinks for you to choose. Coffee machine with fresh brew Expresso, Americano, Latte and many more at your choice. Weekly Fruits Day and Monthly Ice-cream day too!
• Yearly activities: Movie Day, Outdoor activities, Celebration during festive seasons and many more!
• Investment: 0% sales charge* if you invest through our platform.
• Remuneration package: Competitive Salary (way above market rate if you the right potential!)
• Coverage: Insurance and medical coverage.
• Allowances: Monthly sports allowance, Yearly department gathering and welcome dinner for new staffs.
• Annual Leaves: 21 days.

Applicants are invited to email us a comprehensive resume with the following details via "Apply Now" button with:

(1) Qualifications

(2) Skills

(3) Working Experience

(4) Expected Salary

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.