Operations Officer (Urgent Hiring)

About Us

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. You will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market.

Your Key Responsibilities

• Handle the end-to-end onboarding of new client accounts, collecting all relevant information and manage the client onboarding experience. 
• Provide administrative support for the middle and back-office team
• Maintain and update database of all information and documents
• Liaise with internal teams to ensure a smooth onboarding experience

Qualifications

• Bachelor's degree
• 1-2 years' experience in KYC/AML is preferred
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills with excellent attention to detail
• Fluency in written and spoken English and Mandarin.
• Plus-point if can speak Spanish, Portuguese, or Arabic.
• Immediately available
• Rotational shifts are required.

Benefits:

- Competitive salary and bonus structure, based on experience and performance.

- Comprehensive benefits package, including medical insurance, retirement plan, and paid time off.

- Opportunity for professional growth and career advancement within a fast-growing company.

- Collaborative and supportive team culture, with a strong emphasis on work-life balance.

- Work in a dynamic and innovative industry, with opportunities for continuous learning and development.