Order Fulfillment (Delivery Planner) Executive

ABOUT AVERY DENNISON

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in nearly 60 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.

ABOUT YOUR ROLE:

You will manage the downstream operations, focusing on the interface between Malaysia warehouses (internal and external) and Customer Service to ensure seamless delivery execution.  

YOUR RESPONSIBILITIES WILL INCLUDE:

1. Operational Execution & Dispatch Planning

   • Manage daily order processing for dispatch planning to meet customers request date

   • Maintain Work Order (WO) processing and ensure accurate scheduling

   • Coordinate WIP transfer between plants or external warehouses to the Distribution Centre

   • Coordinate delivery from Third Party warehouse to customers on time

   • Dropshipment coordination to ensure orders and shipping documents are accurate and ready on time.

2. Delivery Monitoring & Backorder Management

   • Monitor and track the delivery schedule - identify and flag out potential delays

   • Perform backorder tracking, including the maintenance of reason codes and the development of proactive action plans

   • Manage and report on customers’ backlog to maintain service transparency 

   • Tracking goods return with transporter

3. Cross-functional Coordination

   • Coordinate Scheduled Shipment Dates (SSD) between Customer Service (CS) and the Inventory Specialist Team

   • Work closely with National Leaders in a hybrid model to ensure alignment across both national and regional fulfillment functions.

4. Reporting & Performance Analytics  

   • Generate & analyze Dispatch Reports to track operational efficiency 

   • Develop and maintain Customer Service scorecards and Customers Indent Shipment Reports

WHAT WE WILL BE LOOKING FOR IN YOU:

• Diploma or  Bachelor’s Degree in any related fields

• Minimum 2-3 years experience in a Supply Chain Planning or Customer Service function

• Detail-oriented with good communication and interpersonal skills to work with all levels.

• Self-initiated and able to work effectively to meet the deadlines

• Good team player and service-minded

AVERY DENNISON IS AN EQUAL OPPORTUNITIES EMPLOYER.