Outlet Supervisor & Outlet Assistant Manager(F&B JB/KL/Selangor) - Professional Development Opportun

Job Responsibilities:

• Oversee the daily operation, ensures the quality, standards, and meet the expectations of the customers.
• Responsible for recruitment, training, and staff allocations.
• Manpower planning and scheduling of work for outlet staff;
• Able to lead, develop, motivate and manage all outlet staff
• Enforcing company SOPs diligently.
• Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Measure customer satisfaction, handle customer feedback or complaints, and services recovery.
• Maintain cleanliness of the outlet at all times
• Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations

Job Requirements:

• Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to the F&B sector;
• Min 2-3 years of working experience as Outlet Manager in the retail F&B industry
• Excellent organizational and planning skills to execute sales campaigns with attention to detail.
• Resourceful, self-motivated & great leadership skills.
• Possess strong analytical & problem-solving skills.
• Independent and able to work under minimum supervision.
• Possess own transport and willing to travel;

Location KL:

• 1 Utama
• IOI City mall
• Setia City mall
• Aeon Bukit Tinggi
• Mont Kiara (k163)
• Pavillion Bukit Jalil
• Sunway Pyramid
• Midvalley
• KLCC
• Menara TRX

Location JB:

• Taman Pelangi
• City Square
• Paradigm Mall
• Aeon Tebrau
• Aeon Bukit Indah
• Midvalley Southkey