Principal, Information Systems Operations Management

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Principal, Information Systems Operations Management, is primarily responsible for providing strategic leadership for IT systems, focusing on designing and optimizing scalable, efficient, and secure technology solutions to meet long-term business goals.

Job responsibilities:

• Lead the design, implementation, and optimization of IT systems to support business objectives
• Drive the adoption of innovative technologies and systems improvements
• Collaborate with senior leadership to define the strategic direction of IT systems operations
• Oversee multiple IT systems projects and ensure they meet deadlines and performance standards
• Continuously assess IT system performance and recommend improvements
• Directly influence the organization’s IT strategy and operational efficiency
• Ensure IT systems align with business goals and are scalable for future growth
• Make high-level strategic decisions regarding IT systems architecture and technology adoption

Minimum requirement:

- Diploma/Degree in Information Technology related course

- 7–10 years of IT experience in a manufacturing environment, with expertise in infrastructure management, network design (LAN/WAN, VLAN), server administration, backup and disaster recovery solutions, cybersecurity controls, and OT/IT system integration.

- Drive adoption of global solutions.

- Take accountability to ensure adherence with Security and Compliance policies and procedures within service delivery scope.

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