Processing Services Specialist, Claims - Collaborative Environment

COMPANY OVERVIEW:

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific.

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

• A truly great place to work based on team-work culture.
• Attractive and competitive salary and benefits.
• Career development opportunities.

WHY JOIN US:

• You will experience an integrated and fun team culture where ongoing learning is a focus at Liberty. You will benefit from on the job training, technical training, soft skills training and formal higher education support.
• Liberty offers a comprehensive remuneration proposition including Bonus, The Liberty Wellness Program with Health & Medical for our employees and their immediate family.
• Liberty hosts quarterly office team building and social activities, Friday relaxed business attire and the Liberty pantry are stocked with snacks, cold drinks, weekly fresh juice, coffee machines and tea supplies to make Liberty a truly great place to work.

JOB DESCRIPTION:

We are looking for a Processing Services Claims Specialist - Workers Compensation to join our team to manage our claims handling processes and requirements across casualty, marine, EPC etc. In this role you will be supporting the Liberty Claims teams across Asia Pacific region. If you are a good communicator and enjoy working in a dynamic, hardworking and supportive team environment we look forward to hearing from you. Fresh graduates are welcomed to apply as well if you are looking to explore specialty claims. Relevant training will be provided as well, depending on your background.

The role:

• Claims handling responsibilities include - recommending/establishing adequate reserves for indemnity (and in some instance, expense and recovery claims), raising appropriate payments, managing defined categories of losses and recoveries in accordance with modified claims handling requirements, determining policy coverage, authorising payments in accordance with internal processes and within scope of authority.
• Team relationships – Establish and maintain a highly effective and responsive working relationship with all internal stakeholders and prioritise work commitments to ensure daily workflows are maintained and KPI/SLA’s are delivered.
• Team contribution - Abide by all training guides and contribute to an effective and strong team-work culture designed to help each other grow and develop. Join the team for ongoing training, company and social events and celebrations.
• Compliance - with all legal, statutory and corporate affairs requirements.

About you:

• Qualifications (tertiary, certificate, diploma) in Finance, Accounting, Business, Insurance or other related discipline is highly desirable.
• Prior experience in handling commercial claims & recoveries for Casualty, Marine, Energy & Property is desired, but not necessarily a requirement.
• Previous claims management and/or broader insurance experience ideal.
• Sound English communication skills (written and spoken) required as you will be liaising with English speaking stakeholders.
• High level of customer focus, attention to detail and accuracy skills required.
• Engaged and committed to continual process improvements.
• Focused on quality outcomes in communications and all systems related transactions.
• Willingness to be flexible with changes to work arrangement according to business needs.
• Strong communication and interpersonal skills with proven ability to deal with stakeholders in a professional, efficient and friendly manner.
• A team player eager to join a great group of motivated professionals in a rewarding and fun work environment.

WHAT NEXT?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

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We care about your privacy and the protection of your information. Our Privacy Policy is available at https://www.libertyspecialtymarketsap.com/footer/privacy-policy/. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.