Public Area Attendant

Shangri-La, Kuala Lumpur

Find your Shangri-La in Shangri-La

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities

• Ensure all assigned public areas, restrooms, function rooms, and back-of-house areas are clean and well maintained


• Replenish supplies and maintain cleanliness of pantries and storage areas


• Respond promptly and courteously to guest requests and inquiries


• Report maintenance issues, damages, or safety concerns to supervisors immediately


• Maintain housekeeping equipment and ensure proper usage at all times


• Ensure all public areas meet hotel hygiene, safety, and presentation standards


• Coordinate effectively with Housekeeping team leaders and other departments


• Support environmental and sustainability initiatives through proper waste management and energy conservation

Requirements

• Previous housekeeping or public area cleaning experience in a hotel environment preferred


• Good understanding of cleanliness, hygiene, and safety standards


• Physically fit and able to perform manual tasks


• Positive attitude with strong customer service skills


• Able to communicate in English and Bahasa Malaysia


• Team player with the ability to work independently


• Willing to work shifts, weekends, and public holidays


• Honest, reliable, and able to work in a fast-paced environment