QA Manager

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. 

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential. 

YOUR ROLE 

Technical Skills & Competencies

• Strong knowledge of customer ECC management and complaint resolution techniques to meet customer excursion targets.
• Proficient in quality system compliance and effectiveness monitoring, including IATF and automotive customer certification requirements.
• Ability to lead and manage internal quality audits to ensure continuous system effectiveness.
• Skilled in coordinating training and certification programs for manufacturing specialists to support manufacturing processes.
• Expertise in managing plant process control, quality gates, and clean room standards to meet industry requirements.
• Experience establishing and managing incoming material quality monitoring and supplier quality audit programs.
• Ability to manage plant process change management systems to ensure compliance with automotive requirements.
• Strong capability in managing shopfloor quality engagement programs, including quality campaigns and manufacturing workcell activities.
• Technical Expertise:
  • Wafer fabrication process knowledge.
  • Front-end process control.
  • Advanced packaging product experience.
  • Proficient in managing customer issues, supporting production ramp-up, and ensuring quality system readiness.
  • Strong problem-solving skills with First Article (FA) and engineering knowledge.
  • Experience with metrology tools for precise measurement and quality control.

Leadership & Interpersonal Skills

• Strong leadership and team management skills to guide QA engineers, manufacturing specialists, and cross-functional teams.
• Excellent communication skills to interface effectively with product groups, customers, suppliers, and internal stakeholders.
• Proven ability to drive quality culture and continuous improvement initiatives at the plant and shopfloor levels.
• Ability to collaborate with multiple teams, including product groups and NPI, to ensure quality deliverables are met.

Additional Attributes

• Analytical mindset with strong problem-solving skills to implement systemic corrective actions and prevent reoccurrences.
• Detail-oriented and highly organized to manage multiple quality assurance functions simultaneously.
• Proactive approach to quality management, ensuring customer satisfaction and compliance with industry standards.

YOUR SKILLS & EXPERIENCES

• Bachelor’s Degree in Engineering, Quality Management, or a related technical discipline.
• Minimum 10 years of experience in quality assurance within a manufacturing environment, preferably Semiconductor industry.
• Proven experience managing customer ECC (Escalation and Complaint Control) processes and driving quality improvement programs to reduce customer complaints.
• Strong background in implementing and maintaining quality systems compliant with IATF 16949 and customer-specific automotive quality standards.
• Experience leading internal audit programs and ensuring ongoing quality system effectiveness.
• Hands-on experience managing First Article (FA), Repeatability & Reproducibility (R&R), and Electrostatic Discharge (ESD) controls in a manufacturing environment.
• Demonstrated ability to manage process controls, quality gates, and supplier quality audit programs.
• Practical knowledge of Six Sigma methodologies and experience leading Six Sigma projects.
• Experience working with New Product Introduction (NPI) teams to ensure quality standards are met for new product releases.
• Demonstrated leadership experience with responsibility for leading and managing a group of team members.

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

To discover more, visit st.com/careers