Receptionist - Positive Work Culture

Key Responsibilities:

• Greet and welcome guests with a warm and friendly attitude.
• Answer and direct phone calls in a polite and efficient manner. 
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Handle incoming and outgoing mail and courier deliveries. 
• Provide general administrative support to the team as needed, including data entry, filing, and photocopying.
• Coordinate with other departments to ensure smooth communication and workflow.
• Responsible for customers’ enquiry, to ensure customer request, feedback & complaints are logged and resolved on time.
• Assist in coordinating meetings and events, including arranging catering and preparing meeting rooms.
• To undertake any task or assignment as may be assigned to you by your immediate superior or management from time-to- time.

Requirements:

• Required Skill(s): Excellent communication, social skills, problem solving skills and interpersonal skills.
• Proven experience as a Receptionist or in a similar role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook). 
• Ability to prioritize tasks and work independently with minimal supervision.
• Attention to detail and accuracy in all work.
• Discretion and confidentiality when handling sensitive information.